PRIVACY & COOKIES

  • We do ship worldwide

  • Orders are shipped via FedEx, DHL, Chunghwa Post, or Local Express Courier, depending on the shipping address.

  • Orders are processed within 1-2 business days

  • Estimated delivery times are determined by the number of business days (Monday to Friday, excluding holidays) from the day your order is placed. These are estimated delivery times only and are not guaranteed.

  • Please allow extra time for orders to be processed during public holidays and promotional periods. For details on public holidays in the destination or region, please refer to the local government website.

  • Please ensure all information is correct when providing your shipping information during checkout. We may be required to contact you if there is any incorrect and/or missing information, which may cause delays in shipping your order. Delays may also occur due to pending payment verifications, customs clearance, and weather conditions.

  • Once your order has shipped, we will send your tracking information. If you do not receive tracking confirmation after 5 business days from the day you completed your payment, please contact us for more information.

  • Foreign transaction fees may be charged once your payment transaction has been settled. These fees are determined by your bank's pricing and transaction fee policies. For further details of foreign transaction fees, please contact your bank.

© 2019 by Interstellar Museum